The heat activated memory foam and foam shape are the same. With the launch of the original tips, we encountered an issue where the core would not stay attached to the device. Some customers experienced this issue almost immediately or shortly after wearing. We are continuously committed to ensuring our customers have the best experience and have replaced the tips for those who have reached out to our customer support team prior to launching our 2.0 product.
Our new core now mimics the Apple connection, including small indents that click on to the base in the same way as the stock tips. The tips also include the same style mesh as both our original tips and the mesh included with the stock AirPods Pro tips. This mesh is now black for a consistent and sleek look.
In addition to the improved connection to the device, we were able to review our manufacturing processes to ensure that foam is adhered to the core with consistency and strength. To do this, we redesigned the inner core to be slightly longer and more firm than our original core. Our improved manufacturing process also positions the core more consistently, which has resolved issues that caused some users devices to not fit in the charger properly.